Responsibility and contact
Jon Ander Irazusta Iribar, trading as Irazusta Software and ProfitSignal Labs, is responsible for general enquiries and business correspondence. Provider contact details appear in the legal notice. Send privacy requests to support@irazustasoftware.com.
Visiting this website
The website application does not set analytics or advertising cookies, load third-party fonts, or embed marketing trackers. Its search and email-preparation controls work in your browser and do not store the values. The hosting service still receives technical information such as IP address, requested URL, browser information and request times to deliver and secure the site.
Enquiries and support
If you email us or open a support ticket, we receive the contact information, message and attachments you choose to provide. We use them to respond, investigate the request and maintain relevant business records. Email links open your email application; a message is only sent when you send it there. The support portal is a separate Atlassian service.
Purposes and legal bases
We process requested pre-contract enquiries and service communications to take the steps you request or perform the relevant agreement. Proportionate security and support administration rely on legitimate interests. Required business records are retained to meet applicable legal obligations. These activities do not authorize unrelated marketing.
Service providers
This edition is hosted through OpenAI Sites on Cloudflare infrastructure. Support uses the existing Porkbun email configuration and Atlassian Jira Service Management portal; any configured email forwarding also involves the receiving mailbox provider. Those providers may process technical, security and account data for their own purposes under their terms.
Processing may take place outside your country under applicable provider arrangements. This notice makes no EU-only hosting claim. Product records are not automatically copied into this website, an email or a support ticket. Do not send customer project data through general email; a suitable covered channel must be agreed first.
Retention
Support correspondence is retained for the enquiry, necessary follow-up and applicable legal purposes. The need to retain it is reviewed when an enquiry closes or an erasure request is received. Unneeded records are removed manually. Hosting and platform logs follow the relevant provider’s retention arrangements; immediate erasure of every backup is not promised.
Your rights
Where applicable, you may request access, correction, erasure, restriction or portability, and object to relevant processing. We may need proportionate information to verify a request. You can complain to a competent supervisory authority, including Spain’s Agencia Española de Protección de Datos. Requests about an organization’s product data should normally begin with that organization.
Policies for the software itself
This notice covers this website and general enquiries. Find the privacy notice for your app in the product documentation directory. Those notices describe the product’s permissions, storage and deletion behaviour.
Updates
Material changes will be reflected in this notice and communicated when required. Non-essential tracking would require a separate assessment and disclosure before activation.